Note from 31st July 2020

Anyone knows how to time travel?

Looks like #Gandi is suggesting me today to renew a domain before yesterday… 🤔

Screenshot of an email from Gandi

3 Webmentions

3 replies

  1. gandi.net avatar gandi.net
    1/2 Hello Nicolas! Thank you for contacting us. Gandi sends 3 reminders for renewals :
    - 1 reminder 1 month prior to expiration
    - 1 reminder 7 days prior to expiration
    - 1 reminder 1 day after expiration.

    Depending on your TLD, you might still be able to renew it.
  2. gandi.net avatar gandi.net
    2/2
    Thus, have you already opened a ticket on our customer service via help.gandi.net?
    If so, can you give me the number of your ticket that is on the confirmation email you received after its creation? Thank you - Julia
  3. Nicolas Hoizey avatar Nicolas Hoizey
    Hello, my tweet was to show the latest of this 3 reminders should be changed, because AFTER the expiration date, it suggests to renew it BEFORE the same date.