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Note

31st July 2020
Gandi, fail
3 webmentions

Anyone knows how to time travel?

Looks like #Gandi is suggesting me today to renew a domain before yesterday… 🤔

Screenshot of an email from Gandi

3 Webmentions

3 replies

gandi.net
1/2 Hello Nicolas! Thank you for contacting us. Gandi sends 3 reminders for renewals :
- 1 reminder 1 month prior to expiration
- 1 reminder 7 days prior to expiration
- 1 reminder 1 day after expiration.

Depending on your TLD, you might still be able to renew it.
- 17th August 2020, 08:50
- Source
gandi.net
2/2
Thus, have you already opened a ticket on our customer service via help.gandi.net?
If so, can you give me the number of your ticket that is on the confirmation email you received after its creation? Thank you - Julia
- 17th August 2020, 08:51
- Source
Nicolas Hoizey
Hello, my tweet was to show the latest of this 3 reminders should be changed, because AFTER the expiration date, it suggests to renew it BEFORE the same date.
- 17th August 2020, 11:01
- Source

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