Jenni Nadler

When life gives you lemons, write better error messages

Screenshot of “When life gives you lemons, write better error messages”

Wix reviewed and fixed 7,643 error messages that were “generic” or “not helpful”, and Jenni explains how to provide better assistance to users:

What makes a good error message

  • Say what happened and why […]
  • Provide reassurance […]
  • Be empathetic […]
  • Help them fix it […]
  • Always give a way out […]

Of course, you should read the full inspiring post!