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let’s make software that respects your attention, does its job well, and lets you get on with your life. That’s what good software used to feel like and what it could feel like again. Good software is a tool that you operate, not a channel that operates on you.
In the economy of user effort, be a bargain, not a scam
Treat user effort as a currency. To create a product users love, design the tradeoff curve of use case complexity to user effort with the same care…
Apple's first desktop operating system was Tahoe. Like any first version, it had a lot of issues. Users and critics flooded the web with negative…
Gwendolyn Rak
Tactile Controls: Why Buttons Are Making a Comeback
When I’m driving, it’s actually unsafe for my car to be operated in that way [with a touchscreen]. It’s hard to generalize and say, buttons are always…
Michael Andrews
Separating content and presentation: Moving past FUD
The biggest barrier to the universal adoption of content-presentation separation is poor implementation. Bad tools, weak requirements, and immature…
Please, please, please… check on the sites you build that using Command #fn1" id="fnref1">[1] + click #fn2" id="fnref2">[2] always opens links in a new tab, even if you used some JavaScript to build a dumb Web link!
I see too many sites where Cmd + click opens the link in the current tab, so when browsing a list of links, if I want to open them in new tabs (for example to compare products), I need to use right click and then select the "open link in a new tab" option, for each link.
Really cumbersome! 😡
Mike Swanson 
Lea Verou
Rakhim Davletkali