Citation d'une citation de Steve Jobs

Talking about Apple, Steve [Jobs] said, “The system is that there is no system.” Then he added, “That doesn't mean we don't have a process.” Making the distinction between process and system allows for a certain amount of fluidity, spontaneity, and risk, while at the same time it acknowledges the importance of defined roles and discipline.

Jeffrey S. Young et William L. Simon dans « iCon Steve Jobs: The Greatest Second Act in the History of Business », dont je vous recommande vivement la lecture.